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Chief Shipping OfficerBuilds alongside me to ship our apps and develop tools for RiftLab and our clients.
Build the people, data, and operating foundations that make AI work.
A five-minute diagnostic to identify your first move across People, Data, and Agent Ops.
People Data Agent Ops
The pressure to adopt is real. The conditions for directing AI-enabled work are often still being built.
The expectation to act is rising before organizations have agreed where AI should help, who directs it, or how progress is judged.
Information often lacks the shared meaning, access, quality, and ownership that useful AI work depends on.
Experiments stay isolated when ownership, shared methods, and the operating model for real work are unclear.
The shift is from adopting AI tools to designing how work moves across people, data, software, and agents.
Teams need shared methods, practical experience, and clear accountability.
AI needs trusted information with clear meaning, access, quality, and ownership.
Strategize where agents fit, build the agents and human handoffs, then operate them with observability and control.
People provide judgment. Data provides context. Agent Ops provides structure and control.
The readiness assessment identifies where to begin. RiftLab then helps build the people capability, data foundation, or agent operating model the priority requires.
Build practical AI capability across the workforce.
Build practical AI fluency across roles, teams, and leaders through applied training, shared methods, and custom skilling grounded in real work.
Explore AI skilling→Make trusted context ready for use.
Strengthen ownership, access, meaning, quality, and traceability so people and AI can use organizational information with confidence.
Strengthen your data→Strategize, build, and operate AI agents.
Strategize where agents fit and set reusable standards. Build agents, integrations, handoffs, evaluation, and controls. Operate with observability across quality, reliability, cost, and performance.
Map your first workflow→Not sure which pillar comes first?
Verified feedback on workforce enablement, practical adoption, and the Orchestrator mindset.

“ILO Group partners with K-12 education agencies across the country, and we wanted our consulting team to use AI consistently and well. Three sessions with Sash leveled up our team. He taught the orchestrator mindset, the task decomposition framework, and showed us how to build our own custom Claude skills. The skillset has allowed our consultants to focus more time on our important work - the research, synthesis, and strategy that moves our clients forward.”
“Really glad I took this one. Sash did a great job breaking down AI in a way that's actually practical and useful to your personal life and work right away. The course is set up really well week by week. You start with prompt writing (which sounds basic but there's a real art to it), then you move into orchestration, and eventually you're building agents. Sash really takes the time to explain concepts and since the class size is small, he is able to give personal attention. Would definitely recommend this to anyone who wants to go beyond just chatting with AI and actually make it work for them.”
“Nicely organized and structured course. Starts with the basics and not only leaves you with your own AI OS but also with the strong urge to dive deeper and explore LLM's and Claude even deeper! Highly recommended”
“Fantastic and rapid way to learn around agentic AI, and apply to practical situations. Sash has a wealth of knowledge and the course really accelerated my knowledge, and I fear has led me further down the rabbit hole of AI :) Course very rapid paced but a great way to get practical experience in only a couple of weeks. Highly recommend!”
“The course helped to create a mindset which creates a distinction among other people how to think about AI and what is the right approach to utilize the AI. The course taught me the skills which can be used to multiple tools. The course was not only about how to use Claude however it was about how to have a proper mindset using multiple LLM tools”
“This course is for those who want develop an orchestrator mindset and build strong foundations on agentic knowledge work. Sash is great!”
“Perfectly paced for getting up to speed on AI foundations and tooling. A solid launchpad for going deeper.”
“I came in intimidated by AI. The clear structure and hands-on approach built my confidence fast. I even started using AI to plan a business I'd been sitting on for years.”
“Before the course I was prompting AI like a search engine. Now I write structured prompts, iterate with confidence, and automate tasks I used to do manually.”
“Well-structured, easy to follow, and immediately practical. I walked away with skills I could use the same day.”
“Very practical course providing an opportunity to create your own tools as you go to make your life easier. Sash has been great in answering questions, sharing advice and walking us through our individual cases so that we can get most of the course.”
“This seminal and well structured course helped me spruce up my (outdated) AI knowledge, now at par with a fairly well versed AI practitioner of today. As a new joiner at an AI ready firm, I was anxious about my gaps in knowledge. This course got me right back up with its generous and thorough exploration of concepts, especially systems thinking, agentic orchestration and data organisation, along with toolage and frameworks. Shashwat brings the energy and excitement as a tutor, fused with well curated materials, and as a well developed communicator, making it easy to engage. Thanks Shashwat for the class - I'm excited to build stuff!”
“This was an amazing course. Sash has a deep understanding of how AI works and is able to break down complex concepts into easy to understand explanations so we were able to understand not just the building blocks of AI but where it is going. He adapted his course based on current changes and made himself available to help the cohort. Thank you Sash!”
“Just completed Sash's course on AI for knowledge work, and it took my AI knowledge to the next level. It is an incredibly useful, hands-on deep dive into building actual skills and autonomous agents with Claude. What really sets this course apart is the balance between practice and theory. Sash gives you the right theoretical underpinning of AI, helping you build the right guardrails & understanding the structural limits of agentic knowledge work. Then, he shows you what AI can do with scaffolded training examples and projects that you do on your own so you "learn by doing". On top of the excellent content, Sash was incredibly generous with his time and highly accessible throughout the cohort. Whether you are an industry professional looking to scale your workflows or a curious beginner just starting out, this course is absolutely for you.”
Twenty years of enterprise technology experience guide the strategy. A trusted alliance network brings experienced specialists to the delivery.
Partner network
RiftLab is part of the Claude Partner Network
Supporting enterprise Claude adoption through strategy, enablement, and production delivery with engineering partners.

“I spent 20 years at Microsoft across internet technologies, cloud, data, and AI. I built riftlab.ai to help organizations build the capability, foundation, and operating model for practical AI work.”
Our agents contribute to everyday work across building, operations, knowledge, and the alumni community.
Builds alongside me to ship our apps and develop tools for RiftLab and our clients.
Manages my schedule, coordinates work across the agents, and keeps day-to-day operations organized.
Maintains shared context, keeps gbrain up to date, and develops small local tools as needed.
Supports RiftLab’s course alumni on Telegram with answers to course questions, the latest RiftLab content, and weekly news roundups.
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The diagnostic identifies the first condition to address. The Academy builds individual capability.
Answer a focused set of questions across People, Data, and Agent Ops. Get a practical starting point and a 30-day action plan.
Take the Diagnostic→A 2-week live certification for practitioners who want a shared method for directing AI on real work and bringing practical adoption back to their teams.
Explore the Academy→*Company affiliations identify participant organizations and do not imply organizational endorsement.