Details
- NVIDIA and ServiceNow announced expanded collaboration at ServiceNow Knowledge 2026 to deliver governed autonomous AI agents for enterprises, powered by NVIDIA accelerated computing and ServiceNow platforms.
- Key players include NVIDIA (CEO Jensen Huang), ServiceNow (CEO Bill McDermott, EVP Jon Sigler), introducing Project Arc desktop agent and NVIDIA OpenShell secure runtime.
- Project Arc is a self-evolving agent for knowledge workers that accesses local files, terminals, and apps for multistep tasks, integrated with ServiceNow Action Fabric and AI Control Tower for governance and auditability.
- Builds on prior six-year partnership; contrasts with standalone agents by adding enterprise controls, open models like Nemotron 3, agent skills, and AI-Q Blueprint for specialized workflows.
- NVIDIA Blackwell platform offers 50x greater token output per watt than Hopper for efficient AI factories; ServiceNow Autonomous Workforce already resolves 99% faster than humans on internal IT requests.
Impact
This partnership accelerates enterprise adoption of agentic AI by providing secure, scalable infrastructure with governance, addressing key barriers like data exposure and efficiency. Over 12-24 months, it could steer R&D toward open, domain-specific agent ecosystems, boosting funding for AI factories and validated designs amid rising demand for autonomous workflows seen in ServiceNow's 90%+ internal automation rates.
