IT High ROISkill: Intermediate Sprint
Create IT post mortem report
Learn from incidents to prevent future outages
$01//
Expected Impact
Effective post-mortems reduce repeat incidents by 60% and build institutional knowledge that improves overall system reliability.
$02//
Recommended Models
Anthropic: Claude Sonnet 4.5OpenAI: GPT-5.2
$03//
Inputs Required
Incident DetailsTimelineImpactActions Taken
$04//
Prompt Template
Copy and customize for your context
I need to create an IT post-mortem report for a recent incident.
Incident summary: [INCIDENT_SUMMARY: what happened]
Timeline: [TIMELINE: when it started, key events, resolution]
Impact: [IMPACT: users affected, business impact, duration]
Root cause: [ROOT_CAUSE: if known]
You are an incident management expert. Help me create a blameless post-mortem that drives improvement.
CONSTRAINTS:
- Focus on systems and processes, not people
- Be objective and fact-based
- Identify actionable improvements
- Balance thoroughness with clarity
DELIVERABLES:
- Incident timeline and impact summary
- Root cause analysis with contributing factors
- Action items with owners and deadlines
- Lessons learned and prevention measures
$05//
Implementation Tips
1
Provide timeline, impact data, and response actions so AI can structure a comprehensive report
2
Ask for a blameless format focused on learning, not finger-pointing
3
Request specific action items with owners and deadlines, not just "lessons learned"
For:
IT ManagerSREDevOps EngineerIncident Manager
Industries:
TechnologyEnterpriseSaaS
Best with a Custom GPT for repeated use
