Customer Journey Mapping

Map the end-to-end customer journey for my [PRODUCT/SERVICE/BRAND], focused on [CUSTOMER SEGMENT], and operating across [CHANNELS: e.g., website, app, in-store]. Our core objective is [PRIMARY GOAL: e.g., increase conversions, improve onboarding, boost retention]. CONSTRAINTS: - Break the journey into clear, logical stages (e.g., Awareness, Consideration, Purchase, Onboarding, Retention). - For each stage, list primary customer touchpoints and identify likely pain points or friction. - Avoid assumptions—if more specifics about my audience, channels, or goals are needed, ask succinct follow-up questions as we go. DELIVERABLES: - A concise journey map or table outlining stages, touchpoints, and pain points. - Actionable improvement recommendations for each stage. - A prioritized list of opportunities to address next, tailored to our main goal. Ask for clarification if any information is missing as you build the map.